Privacy Policy

Privacy Policy

Responsible for data processing is:
Ammar Al shaar
HeyeStraße 58
40625 Düsseldorf
Deutschland
49 0211 15840500
info@wohnlichshop.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.

Third party hosting services
As part of processing on our behalf, a third-party provider provides the hosting and presentation services for us. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries.
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by opting to open a customer account, we use your data for the purpose of opening a customer account.
After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We also use an external ERP system for order and contract processing. The data transfer or processing taking place in this respect is based on order processing.

We use payment service providers and shipping service providers who are based in a country outside the European Union. The transfer of personal data to these companies takes place only in the context of the need to fulfill the contract.

Data transfer to shipping service providers
If you have given us your express consent for this during or after your order, we will give you this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address below. After revocation, we will delete the data you have provided for this, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
DHL
Heyestrasse 44
40625 Düsseldorf
Germany

Hermes PaketShop
Vennhauser Allee 214
40627 Düsseldorf
Germany

Data transfer to debt collection companies
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to a commissioned collection agency, insofar as our payment claim has not been paid despite the previous reminder. In this case, the debt is collected directly from the debt collection company. In addition, the transfer serves to safeguard our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. f GDPR.

4. Email newsletters and mail advertising

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.

E-mail advertising without registering for the newsletter and your right to object
If we receive your email address in connection with the sale of a product or service and you have not objected to it, we reserve the right to regularly offer you products similar to those already purchased on the basis of Section 7 (3) UWG to be sent from our range by email. This serves to protect our legitimate interests, which predominate in the context of weighing up interests, in addressing our customers in advertising.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising email, without incurring any costs other than the transmission costs according to the basic tariffs.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in addressing our customers in terms of advertising in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

The advertising mailings are processed as part of processing on our behalf by a service provider to whom we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Use of data in payment processing

Identity and credit check when choosing Klarna payment services
If you choose Klarna’s payment services, we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO that we can transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit bureaus mentioned in Klarna’s data protection declaration can be used for identity and credit checks.
Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can also withdraw your consent to this use of personal data at any time by Klarna.

Identity and credit check when choosing Billpay payment methods
If you choose one of the payment options of our partner Billpay GmbH, you will be asked in the order process to transmit the data required for the processing of the payment and an identity and credit check to Billpay in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to consent. If you give your consent, your data (first and last name, street, house number, postcode, town, date of birth, telephone number and the account details provided by direct debit when purchasing) will be transmitted to Billpay in connection with your order.

For the purpose of its own identity and credit check, Billpay or partner companies commissioned by Billpay transmit data to credit reporting agencies (credit bureaus) and receive information from them as well as creditworthiness information based on mathematical-statistical methods, where the address data is included in the calculation. Detailed information on this and the credit agencies used can be found in the data protection regulations of Billpay GmbH. The information received about the statistical probability of a payment default is used by Billpay GmbH for a balanced decision on the establishment, implementation or termination of the contractual relationship.
Billpay also uses third-party tools to detect and prevent fraud. Data obtained with these tools may be stored in encrypted form by third parties so that they can only be read by Billpay. This data will only be used if you select a payment method from our cooperation partner Billpay, otherwise the data will automatically expire after 30 minutes.
You can withdraw your consent to Billpay at any time. However, Billpay may still be entitled to process, use and transmit your personal data if this is necessary for the contractual payment processing or is legally required or is ordered by a court or an authority.

Credit check and scoring when choosing a payment via Paymorrow
When choosing a payment method via Paymorrow and granting the necessary data protection consent pursuant to Art. 6 Para. 1 p. 1 lit. a GDPR, personal data (first name, last name, address, email, date of birth) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) are used for the purposes of creditworthiness checking and processing of this payment method to our partner Paymorrow GmbH, Alstertor 9, 20095 Hamburg.
To check the identity or creditworthiness of the customer, our partner carries out queries and information on publicly accessible databases and at the following credit reporting agencies:

Bürgel, Bürgel Wirtschaftsinformationen GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg
Tel.: +49 (0) 40 – 89 80 3 – 0, Fax: -777
CEG, Creditreform Consumer GmbH, Hellersbergstr. 11, D-41460 Neuss
Tel.: +49 (0)2131-109-501, Fax: -557
DeltaVista, Deltavista GmbH, Freisinger Landstr. 74, 80939 München
Tel.: +49 (0)89 – 7244880, Fax: – 22.

The providers from whom information and, where applicable, creditworthiness information can be obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Paymorrow GmbH, can be found on their online presence, which you can find here.
Our partner Paymorrow GmbH uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the opportunity to express your point of view by contacting our partner Paymorrow GmbH and to contest the decision.
The consent given to data transfer in the ordering process by consent can be revoked at any time, even without giving reasons, with effect for the future.

6. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after placing an order.

This serves to protect our legitimate interests in optimal marketing, which outweigh our interests, by enabling secure shopping in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne. The trust badge is made available as part of order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted at the latest 90 days after creation.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer is already registered for product use is automatically checked using a neutral parameter, the email address hashed using a cryptological one-way function. The e-mail address is converted before being transmitted in this hash value, which cannot be decrypted for trusted shops. After checking for a match, the parameter is automatically deleted.

This is for the fulfillment of our and Trusted Shops ’predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional valuation services in accordance with. Art. 6 para. 1 sentence 1 lit. f GDPR required. Further details, including the contradiction, can be found in the Trusted Shops data protection declaration linked above and in the Trustbadge.

7. Cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted. Every browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

In addition, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

DoubleClick-Cookie
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses the so-called DoubleClick cookie as part of the application of Google Analytics (see below) for advertising purposes, which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is usually transferred to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google will use this information to compile reports on website activity and to provide other services related to website activity. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. After we have ceased to use Google DoubleClick and the use of Google DoubleClick has ended, the data collected in this context will be deleted.

Google Double Click is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can withdraw your consent at any time with future effect by deactivating the DoubleClick cookie via this link. You can also find out about the setting of cookies from the Digital Advertising Alliance and make settings for this. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

Cookiebot Consent Management Platform
We use Cookiebot on our website to inform you about the technologies that we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. According to Art. 6 Para. 1 S. 1 lit. c GDPR is necessary to fulfill our legal obligation according to Art. 7 Para. 1 GDPR, to be able to prove your consent to the processing of your personal data, to which we are subject. The consent management service Cookiebot is an offer from Cybot A / S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After submitting your cookie declaration on our website, the Cookiebot web server stores your anonymized IP address, the date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behavior and an anonymous random key. In addition, a “CookieConsent” cookie is used, which contains the information about your consent behavior and the key. Your data will be deleted after twelve months, unless you have expressly prohibited further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, or we reserve the right to use data beyond that, which is permitted by law and about which we inform you in this declaration.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After we have ceased to use Google Analytics and the end of its use, the data collected in this context will be deleted.

Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plugin, you can <a href=””javascript:gaOptout()””> click this link </a> to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. If you delete your cookies, you will be asked to give your consent again.

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website also uses Google Signals. This is an extension function of Google Analytics that enables so-called “cross-device tracking”. This means that as far as your internet-enabled devices are linked to your Google account, Google can generate reports on usage behavior (especially the number of users across devices), even if you change your device. Google uses data for this, provided you have activated the “personalized advertising” setting in your Google Account.
We do not process personal data, we only receive statistics based on Google Signals.
You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. You can also deactivate the “personalized advertising” setting in your Google Account. You can find details here.

Use of etracker for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, data is automatically collected and stored on this website using technologies from etracker GmbH (www.etracker.com) for the purpose of website analysis, from which user profiles are created using pseudonyms. Cookies may be used. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. After the end of the purpose and the end of the use of eTracker by us, the data collected in this context will be deleted. You can withdraw your consent at any time with future effect by clicking this link.

After you withdraw your consent, an opt-out cookie will be placed on your device. If you delete your cookies, you will be asked to give your consent again.

Use of econda for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, for the purpose of website analysis on this website, technologies from econda GmbH (www.econda.de) are automatically collected and stored, from which user profiles are created using pseudonyms. Cookies may be used. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. After the end of the purpose and the end of the use of econda by us, the data collected in this context will be deleted. You can withdraw your consent at any time with future effect by clicking this link.

After you withdraw your consent, an opt-out cookie will be placed on your device. If you delete your cookies, you will be asked to give your consent again.

Use of Webtrekk for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, for the purpose of website analysis on this website, technologies from Webtrekk GmbH are automatically collected and stored, from which user profiles are created using pseudonyms. Cookies may be used. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. After the end of the purpose and the end of the use of Webtrekk by us, the data collected in this context will be deleted. You can withdraw your consent at any time with future effect by clicking this link.

After you withdraw your consent, an opt-out cookie will be placed on your device. If you delete your cookies, you will be asked to give your consent again.

Use of Matomo for web analysis
Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, data is automatically collected and stored on this website for the purpose of website analysis with the help of the web analysis software Matomo, a service of the provider InnoCraft Ltd., from which data are generated using pseudonyms. Cookies may be used. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. After the end of the purpose and the end of the use of Matomo by us, the data collected in this context will be deleted. All data that is processed in the context of the website analysis described above is processed on our servers. You can withdraw your consent at any time with future effect by following the instructions below.
Revocation:

After you withdraw your consent, an opt-out cookie will be placed on your device. If you delete your cookies, you will be asked to give your consent again.

Use of Matomo for web analysis
Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, on this website for the purpose of website analysis with the help of the web analysis software Matomo (https://matomo.org), a service of the provider InnoCraft Ltd., data is automatically collected and stored when you visit the site, from which data is used are created from pseudonymous user profiles. Cookies may be used. The pseudonymized usage profiles will not be merged with personal data about the bearer of the pseudonym without a separate, express consent. After the end of the purpose and the end of the use of Matomo by us, the data collected in this context will be deleted.
Innocraft Ltd., the provider on whose servers the data processing takes place, is headquartered in New Zealand. An adequacy decision of the European Commission has been issued for this country.
You can revoke the data collection and storage at any time with future effect by following the instructions below.
Revocation:
After you withdraw your consent, an opt-out cookie will be placed on your device. If you delete your cookies, you will be asked to give your consent again.

8. Online marketing

Google AdSense

Our website markets space for third-party ads and advertising networks via Google AdSense. These advertisements are displayed in various places on this website. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the so-called DoubleClick cookie is set by Google as part of the integration of Google AdSense.

This enables the display of interest-based advertising by automatically assigning a pseudonymous UserID, which is used to determine interests based on visits to this and other websites. After the purpose ceases to exist and we stop using Google AdSense, the data collected in this context will be deleted.

Google AdSense is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).
Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here:

https://www.privacyshield.gov/list. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
You can withdraw your consent at any time with future effect by deactivating the DoubleClick cookie via this link. You can also find out about the setting of cookies from the Digital Advertising Alliance and make settings for this.

Google Ads Remarketing
We use Google Ads to advertise this website in Google search results and on third-party websites. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising using a pseudonymous CookieID and on the basis of the pages you visit. After we have ceased to use Google Ads Remarketing and its use has ended, the data collected in this context will be deleted.
Any further data processing will only take place if you have agreed with Google that your web and app browser history will be linked by Google to your Google account and information from your Google account will be used to personalize the advertisements that you place on the web see. If you are logged into Google in this case while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data to Google Analytics data in order to form target groups.
Google Ads is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
You can withdraw your consent at any time with future effect by deactivating the remarketing cookie via this link. You can also find out about the setting of cookies from the Digital Advertising Alliance and make settings for this.

Microsoft Advertising
We use Microsoft Advertising to advertise this website in the Bing, Yahoo and MSN search results and on third-party websites. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, a cookie is automatically set when you visit our website, which automatically enables interest-based advertising using a pseudonymous CookieID and based on the pages you visit. After the end of the purpose and the end of the use of Microsoft Advertising by us, the data collected in this context will be deleted.

Microsoft Advertising is an offer from Microsoft Corporation (www.microsoft.com). Microsoft Corporation is headquartered in the United States and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can withdraw your consent at any time with future effect by deactivating the remarketing cookie via this link. You can also find out about the setting of cookies from the Digital Advertising Alliance and make settings for this.

AdRoll Retargeting
Through the advertising partner AdRoll Advertising Limited, Level 6, 1, Burlington Plaza, Burlington Road, Dublin 4, Ireland, we advertise this website in search results and on the websites of third parties. Insofar as you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, a cookie from these providers or their partners is automatically set when you visit our website, which enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you visit. After the end of the purpose and the end of the use of AdRoll retargeting by us, the data collected in this context will be deleted.

You can withdraw your consent at any time with future effect by deactivating the retargeting cookie by clicking on one of the following links: https://app.adroll.com/optout/safari

Alternatively, you can deactivate the use of cookies by third parties by visiting the deactivation page of the network advertising initiative.

Affilinet-Partnerprogramm
Our website participates in the Affilinet partner program. This is offered by AWIN AG, Eichhornstrasse 3, 10785 Berlin (hereinafter “affilinet”). This is a so-called affiliate system in which people registered with affilinet (also “publishers”) advertise the products or services of the so-called “advertisers” on your website using advertising media. This serves to protect our legitimate interests in the optimization and economic exploitation of our online offer, which outweigh our interests, in accordance with Art. 6 Para. 1 lit. f) GDPR. Using cookies, affilinet can track the process of the respective order and, in particular, understand that you clicked on the respective link and then ordered the product via the affiliate partner program.
You can prevent the setting of cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs.
You can find further information on data processing at affilinet here.

Amazon-Partnerprogramm
Our website participates in the Amazon partner program. This is from Amazon Europe Core S.à r.l. (Société à responsabilité limitée), 5 Rue Plaetis, L-2338 Luxembourg (hereinafter “Amazon”). This is a so-called affiliate system, which was designed to provide a medium for websites, by means of which an advertisement reimbursement can be earned by placing advertisements and links to Amazon. This serves to protect our legitimate interests in the optimization and economic exploitation of our online offer, which outweigh our interests, in accordance with Art. 6 Para. 1 lit. f) GDPR.
Amazon can use cookies to track the progress of the respective order and, in particular, to understand that you clicked on the respective link and then ordered the product on Amazon. You can prevent the setting of cookies by our contractual partners or our website at any time by setting your internet browser accordingly. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs. Further information on data processing at Amazon can be found here.

Live-Chat-Tool Zendesk
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Zendesk, Inc. provides the services for us to provide the live chat tool. All data collected when using the chat tool is processed on its servers.
Zendesk, Inc. is based in the United States and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

Live-Chat-Tool Userlike
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR processed by us for the purpose of answering the request as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in an effective and improved customer communication, which outweigh our interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Userlike provides us with the services for providing the live chat tool. All data collected when using the chat tool is processed on its servers.

Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer and easy accessibility of our locations in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which in particular may include the IP address and location data. We have no influence on this data processing. Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information on data processing by Google can be found in Google’s data protection information. The Google Maps Terms of Service contain detailed information about the map service.
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activities on the website. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests in protecting our website, which outweigh our interests, in protecting our website from misuse and in a trouble-free presentation of our online presence.

Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification, methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transmitted to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.

There is no reading or saving of personal data from the input fields of the respective form.

Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the JavaScript or cookie and related to your use of the website (including your IP address) and from processing this data by Google by executing it in your browser settings prevent JavaScripts or the setting of cookies. Please note that this can limit the functionality of our website for your use.

Further information on Google’s data protection policy can be found here.

Google Fonts
The script code “Google Fonts” is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Google servers. This gives Google knowledge that our website has been accessed via your IP address.
Insofar as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield. Further information on data processing by Google can be found in Google’s data protection information.

Adobe Typekit
The script code “Adobe Typekit” from Adobe Systems Incorporated 345 Park Avenue San Jose, CA 95110-2704, USA (hereinafter: Adobe) is integrated on this website. This serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR. In this context, a connection is established between the browser you are using and the Adobe servers. As a result, Adobe gains knowledge that our website has been accessed via your IP address.
Adobe is certifiedrt under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
Further information on data processing within the framework of Adobe Typekit can be found in Adobe’s data protection information.

9. Social Media

Use of social plugins from Facebook, Twitter, Instagram, Pinterest, Xing, AddThis, Whatsapp using the Shariff solution.

Social buttons from social networks are used on our website.

This serves to safeguard our legitimate interests, which predominate in the context of a balance of interests, in an optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not fully integrated as plugins, but are only integrated into the page using an HTML link. This integration ensures that when you visit a page on our website that contains such buttons, no connection is yet established with the servers of the provider of the respective social network.

If you click on one of the buttons, a new window opens in your browser and opens the page of the respective service provider on which you (e.g. after entering your login data) e.g. can press the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy can be found in the providers’ data protection information:

https://www.facebook.com/policy.php

https://twitter.com/de/privacy

https://help.instagram.com/155833707900388

https://policy.pinterest.com/en/privacy-policy

https://privacy.xing.com/

https://www.oracle.com/legal/privacy/addthis-privacy-policy.html

https://www.whatsapp.com/legal/#privacy-policy

Unsere Onlinepräsenz auf Facebook, Twitter, Youtube, Instagram, Pinterest, LinkedIn

Our presence on social networks and platforms serves for better, active communication with our customers and prospects. We provide information there about our products and ongoing special promotions.
When you visit our online presence on social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are believed to be in your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which outweigh our interests, in an optimized presentation of our offer and effective communication with customers and prospects. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The detailed information on the processing and use of data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection (opt-out), can be found in the privacy policy of the providers linked below. If you still need help with this, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.Weitere Information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://about.pinterest.com/de/privacy-policy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Opposition option (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://www.pinterest.de/settings

LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

10. Send evaluation reminders by email

Review reminder by Trusted Shops
If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will send your email address to Trusted Shops GmbH, Subbelrather Str.15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by email.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

If you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we use your email address as a reminder to submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below.

11. Contact options and your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • You have objected to processing in accordance with Art. 21 GDPR;
  • According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

WiderspruchsrechtInsofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims; this does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.

Data protection declaration created with Rechtstexter.de.